Indirizzo Alberghiero Triennio Accoglienza Turistica: curricolo di Inglese professionale classe quarta

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Contenuti

•  Hotel services and facilities; Room services and facilities; Different types of events; The Business Centre; The Leisure Centre; Hotel services and meeting facilities; The hotel staff; How to deal with guests’ requests; Handling messages; The concierge’s job; The bill; The check out; Restaurants and Menus; The menu course sequence. Tourism sightseeing: Milan, Florence, Rome, Naples and Palermo (How to get there; Location; History; Climate; Moving around; Accommodation; Main events; What to see; Craftsmanship; Typical cuisine); Renaissance architecture; Baroque architecture.

Contenuti minimi

•  Contenuti microlinguistici : Hotel services and facilities; Different types of events; The hotel staff; How to deal with guests’ requests; Handling messages; The concierge’s job; The bill; The check out.